Help centre
How to get things done in CAQA SEO.
Quick answers for everyday tasks. Still stuck? Contact us.
Getting started
How do I sign in?
Go to the app, enter the email address you were invited with and we will email you a six digit code. Codes last ten minutes.
How do I add a website?
From the Portfolio, choose Add a website, enter the address and optionally your competitors. The first audit starts straight away.
Can I add many websites at once?
Yes. Choose Add many, paste one domain per line and tick Audit each one if you want them audited.
How do I invite colleagues?
Owners and admins can invite people from the Team page. Members can use every tool; admins can also manage the team and settings.
Site audits
How long does an audit take?
Small websites finish in a few minutes. Larger websites take longer because the crawler reads a few pages at a time and pauses between requests.
Can I audit only some pages?
Yes. Choose Only a list of addresses, or Only addresses in the sitemap, when you run the audit.
Can I pull extra details from each page?
Yes. Add CSS selectors under Custom extraction and the results appear as columns in the page list and export.
Why does a page show as blocked?
Your robots.txt asks crawlers not to visit it. You can choose to ignore robots.txt for your own websites when running an audit.
Rankings and AI answers
How often are rankings checked?
Every day, early in the morning, for every website with tracked keywords. You can also check on demand.
What is visibility?
An estimate of your share of possible clicks across your tracked keywords, based on your positions.
How are AI answers checked?
Your prompts are put to the AI assistants available in your workspace, and each answer is checked for your brand names, your competitors and any sources it cites.
Reports and exports
Can reports carry our own brand?
Yes. Each report can use your name, logo and colour. Recipients see your brand only.
Can clients see a report without signing in?
Yes. Turn on a share link for the report. You can switch it off at any time.
Can I export data?
Every table has an Export CSV button, and audits export all pages, all issues and all links.
See your website the way search engines do
Tell us about your website and what you would like to improve. We will let you know how CAQA SEO and our team can help.